One of the most important achievements of ACLUVAQ without hesitation is self-regulation. The path that we follow to accomplish this objective has been the professional work with our authorities, something that has helped us to participate in the creation, modification, and innovation of the main regulations and laws that interfere in the industry. On 1991 the State Law that establishes the rules to which the contracts of in the Timeshare industry will be subject in the state of Quintana Roo, through this the Advisory Committee or well known as the “Comisión Consultiva” regulatory body that checks and authorize all the accommodations that commercialize in the Touristic Timeshare System. ACLUVAQ is a member of the Advisory Committee along with the Municipality President, the State Secretary of Tourism, National Fund for Tourism Development (FONATUR) representative, and the Municipal Tourism Councilor, also The Federal Consumer Protection (PROFECO) representative and the director of the National Migration Institute).
For ACLUVAQ being part of the Advisory Committee is an honor, with this achievement we got the trust of our authorities to give our opinion but mostly being able to contribute with suggestions and opinions. On October 7th of 1993 in Cancun, we signed The Collaboration Agreement for Customer Complaint Attention between The Federal Consumer Protection (PROFECO) and ACLUVAQ.
Another example of self-regulation is the Benito Juarez Regulation for Timeshare Promotion, which was issued in 1993, it’s important to mention that this document at first was an agreement between these entities. Thanks to the constant contact and exchange of opinions with the authorities, this agreement was signed on August 1, 1989, and in it, the Association assigned the enormous responsibility of taking control of the promoters, locations, and vehicles that are an integral part of the Timeshare.